Privacy Policy

Horse & Buggy Brands Inc. respects your privacy and is committed to protecting the personal information you provide when using our website or placing an order.

Information We Collect

When you place an order, contact us, or use our website, we may collect information such as your name, billing and shipping address, email address, telephone number, order details, and other information necessary to process your purchase or respond to your inquiry.

Payment Information

Payments made through our website are processed securely by our third-party payment providers. Horse & Buggy Brands Inc. does not store your complete credit card or other payment card information.

How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders
• Arrange shipping and provide order updates
• Process payments, refunds, or other order-related transactions
• Communicate with you regarding your order or inquiry
• Maintain appropriate business and transaction records
• Help prevent fraud and protect the security of our website
• Comply with applicable legal and regulatory requirements

Sharing of Personal Information

We do not sell or rent your personal information. We may share information with trusted service providers when necessary to operate our online store, process payments, deliver orders, maintain our website, or provide other services related to your transaction.

These providers receive only the information reasonably necessary to perform their services and handle information according to their own privacy and security practices.

Cookies and Website Technologies

Our website may use cookies and similar technologies that are necessary for features such as the shopping cart, checkout, account functions, website security, and site performance. Some third-party services used by our website may also use cookies or similar technologies.

You can control cookies through your browser settings; however, disabling certain cookies may prevent some parts of the website from functioning properly.

Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, accounting, tax, legal, and regulatory requirements.

We take reasonable measures to protect personal information from unauthorized access, use, disclosure, alteration, or loss.

Your Privacy Rights

You may contact us to request access to or correction of personal information we hold about you, subject to applicable Canadian law. You may also contact us with questions or concerns about how your personal information is handled.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, service providers, or legal requirements. The current version will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Horse & Buggy Brands Inc.
Cambridge, Ontario, Canada

info@horseandbuggybrands.com